FAQ

Solar panels work by capturing sunlight through photovoltaic (PV) cells, which convert sunlight into direct current (DC) electricity. An inverter then transforms this DC electricity into alternating current (AC), which is usable in your home.

The primary benefits of solar panels are:

• Lower electricity bills: Generate your own electricity and potentially reduce or eliminate your monthly electricity bills.
• Environmental impact: Solar energy is clean and reduces your carbon footprint, contributing to a more sustainable future.
• Increased home value: Solar panels can enhance the resale value of your property.

In general, homes with a south-facing roof or a roof that receives ample sunlight throughout the day are ideal for solar panel installations. However, a site assessment by our experts can determine the suitability of your home and the potential cost savings involved with going solar.

The cost of a solar system varies based on factors such as system size, location, and specific requirements. We’re here to provide a personalized assessment of the financial impact a solar system can have for your home.

Various incentives, such as federal tax credits, state rebates, and local incentives, may be available. We have a dedicated team of experts ready to guide you through the available incentives to maximize your savings in a way that works best for you.

The timeframe of the project depends on many variables including the size and complexity of the system, local township and/or municipality turnaround times, the utility company, and weather. We strive to minimize any disruption to your daily routine and get your solar system powered as fast as possible. You can learn more about SunnyMac’s typical process and timelines here link to Our Process page.

Solar panels are relatively low-maintenance. Regular cleaning and occasional checks are recommended to ensure optimal performance. Our systems come with a 25-year manufacturer’s warranty along with a 25-year workmanship warranty.

 Yes, if you add batteries to your system you can store excess energy in them. This allows you to use solar power during periods of low sunlight or power outages, providing energy independence.

Your home remains connected to the grid, ensuring a seamless power supply during periods of low sunlight. Excess energy generated during sunny days can also offset nighttime usage depending upon your location and utility provider. 

We use Solaredge inverters on most of our products. They offer a very comprehensive user-friendly interface that provides information and data about your solar system’s performance.

Your solar meter measures the energy your system produces. Our team will guide you on how to read it, but generally, you can track your energy production and usage in kilowatt-hours (kWh) right through the Solaredge app.

Yes, it is often possible to expand your solar system. Contact our team to discuss your energy needs and explore the best options for expanding or even adding storage to your system.

Typically, residential solar systems are designed to shut down during a power outage for safety reasons. If you want backup power, consider adding a solar battery to your system. A solar battery system will allow you to access power in the event of a power outage as long as your batteries are charged.

Cleaning solar panels is simple; use a soft brush or sponge with soapy water. Avoid harsh chemicals and high-pressure water to prevent damage. Regular checks for shading and debris are also recommended.

A lot of this process is dependent on how the system was paid for. Contact our customer support as soon as possible. We will guide you through the appropriate process based on the financing option that you chose for your system.

 For financing SunnyMac Solar is partnered with Sunnova. Customers who have opted into a finance plan will continue to receive two bills:

• Sunnova Energy Plan Bill – This bill covers your lease, loan/financing agreement, or power purchase agreement (PPA) payment to Sunnova. With Sunnova, your home solar system will still be connected to your utility. At night and during times of low solar production, you may need to pull electricity from your utility in order to meet your home energy needs. However, with a home solar system, you can reduce your utility bill.

• Utility Bill – Your utility bill may include a few important line items: 
  • Service charges and fees – A flat rate charged to all utility customers regardless of usage
  • Taxes – Taxes may be a separate line item or may be included in your utility rate 
  • Energy use – The amount of electricity you use from your utility 
  • Net metering – if your utility offers net metering, you may see your net metering credits on your monthly bill or as a total sum at the end of the year. 

Note that with our Sunnova +SunSafe® add-on battery storage, you may receive a third bill if your solar energy service is also provided by Sunnova (or another provider with whom you have an outstanding payment obligation).

Our warranties typically cover manufacturing defects and system performance for an industry-leading 25 years. Please reach out with any specific questions. 

Solar panels are durable and can last 25 years or more. Our systems come with an industry-leading 25-year warranty that guarantees a certain level of performance over that period. Production of the panels may vary over time depending on natural factors such as tree growth. Regular maintenance can extend the lifespan of your solar panels.